Quality Promise

You, our satisfied customer, are the benchmark for our success

To achieve this success, we have set ourselves ambitious goals and defined these key tasks:

• We need to satisfy the customers of our high-performance products and service – with innovation, fast response to customer requirements, cost-effective solutions and services.
• All employees are committed to implementing the wishes of the customers in a professional and committed manner – so that they delight both external and internal customers with their performance and actively contribute to the overall customer satisfaction.
• Our core tasks concentrate on intelligent technologies, quality, market-driven price, quantity and adherence to delivery dates.
• Through Kaizen activities, we want to promote the creativity of our employees, make processes lean, short and transparent in the interest of the customers, and introduce continuous improvements into the company.
• The continuous improvement process is used to analyse errors and to constantly refine and perfect products, procedures, services, and processes. The culture of quality extends to our customer and supplier organisation, creates competitive advantages, and secures our leading position.

We assure you that we will tackle and achieve the goals we have set ourselves in a dedicated manner, that we will apply the described procedures appropriately, and that we will live up to our quality management system according to DIN EN ISO 9001.

Generating growth and promoting innovation – with creativity and quality awareness

Qualitätsleitlinie (PDF)